Privacy Policy

Your Privacy & Your Rights

When you visit playstatsmonitor.com (operating as BetMinds), we may gather details such as your name, email, IP address, device specifications, betting records, location data, and interactions with our platform. This is essential for safety, compliance, and enhancing your betting experience.

How We Collect Your Data

We obtain your data through:

• Details you provide during sign-up or profile updates
• Automated tools like cookies and tracking technologies
• Your activity and behavior on the BetMinds platform
• Conversations with our support team (via chat, email, or calls)

How We Use Your Data

• To operate your account and tailor your user experience
• To verify identity and confirm you're 18 or older
• To adhere to local gambling regulations in Australia
• To enhance our platform's speed and reliability
• To identify and stop fraud or unauthorized actions
• To send you important updates related to services or policy changes

Data Storage & Protection

All user data is stored securely on Australian servers, protected by encryption, firewalls, access control, and regular cybersecurity checks. Only authorised staff have access.

We only keep your data as long as necessary to meet legal and business obligations. Once that need ends, the data is erased or anonymised safely.

Your User Rights

• Access the data we’ve collected about you
• Request corrections to inaccurate personal info
• Ask for your data to be deleted, where legally allowed
• Limit or challenge how your data is used
• Lodge a complaint with the OAIC (Office of the Australian Information Commissioner)

Cookies & Tracking Tools

Cookies help us understand your behavior, save preferences, and optimise the site. You can adjust cookie settings in your browser, but some features may not work properly without them.

Third-Party Integrations

We may use third-party tools (e.g., analytics or performance services) that access certain data based on their own privacy terms. We only partner with providers that comply with Australian data protection standards.

Your Responsibility

You're responsible for securing your BetMinds login details. Do not share your credentials or let others use your account. Any activity under your account is considered your responsibility.

If you suspect your account has been compromised, contact our support team promptly. We reserve the right to suspend accounts linked to suspicious or harmful actions.

International Users & GDPR

Although BetMinds primarily operates in Australia, we respect data rights globally. If you're in the EU/EEA, your rights under GDPR include:

• Accessing your stored personal information
• Correcting or erasing inaccurate data
• Restricting or objecting to processing activities
• Requesting your data in portable format
• Withdrawing consent at any time

To exercise these rights, contact our Data Protection Officer at: [email protected]. We'll respond within the legally required timeframes.

Policy Updates

We may revise this privacy policy over time. Any changes will reflect in the “Effective from” date above. Users will be notified where necessary.

Get in Touch

If you have any concerns or questions about how your data is handled, or wish to use your privacy rights, don’t hesitate to reach out.

Email: [email protected]